Shipping policy
Shipping Policy
Last updated: May 12, 2026
Thank you for shopping with Monty Makes It 3D. Every order is designed, printed, assembled, and packaged in-house with care. The following Shipping Policy outlines processing times, shipping expectations, and important shipping information.
Processing Times
Most orders are processed within 3-5 business days.
Custom, personalized, or made-to-order items may require additional production time depending on complexity and current order volume.
During holidays, sales events, or high-volume periods, processing times may be extended.
Shipping Carriers
Orders are shipped using trusted carriers such as:
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USPS
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UPS
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FedEx
Carrier selection may vary depending on package size, destination, and shipping method selected at checkout.
Shipping Rates
Shipping rates are calculated at checkout based on package size, weight, destination, and shipping method.
Any applicable shipping promotions or free shipping offers will be clearly stated on the website when available.
Tracking Information
Tracking information will be provided by email once your order has shipped.
Please allow time for tracking updates to appear after the carrier receives the package.
Delivery Estimates
Estimated delivery dates provided at checkout are carrier estimates only and are not guaranteed.
Monty Makes It 3D is not responsible for shipping delays caused by:
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Carrier delays
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Weather
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Customs processing
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Lost or delayed mail systems
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Incorrect shipping information provided by the customer
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Other events outside our control
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges to resend the package.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include:
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Your order number
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Photos of the product
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Photos of the packaging
If a package is lost in transit, please contact us and we will work with the shipping carrier to help resolve the issue.
International Shipping
International shipping availability may vary by location.
Customers are responsible for any customs fees, duties, taxes, or import charges imposed by their country.
Monty Makes It 3D is not responsible for delays caused by customs processing.
Handmade Product Notice
Because products are individually manufactured using 3D printing technology, slight cosmetic variations may occur and are considered normal characteristics of handmade production.
Contact
If you have any shipping questions or concerns, please contact: